Shipping policy
SHIPPING POLICY
Last updated: July 19, 2026
UNFOLD is a storefront brand owned and operated by Z&R Originals.
Processing Time
Orders are typically processed within 2–5 business days. Custom or personalized orders may require additional production time.
Estimated Delivery
Estimated delivery after processing is generally 5–7 business days within the United States and 10–12 business days to Canada. Delivery estimates are not guarantees and may be affected by carrier delays, customs, weather, or peak periods.
Tracking
When tracking is available, it will be sent to the email address provided at checkout after your order ships.
Customs and Import Charges
International customers are responsible for any customs duties, taxes, or import charges required by the destination country.
Incorrect Addresses
Customers are responsible for providing a complete and accurate shipping address. Additional shipping charges caused by an incorrect or incomplete address may be the customer’s responsibility.
Lost or Delayed Packages
If tracking shows an unusual delay or your package appears lost, contact us and we will help you review the shipment with the carrier.
Shipping Fees
Shipping fees, when applicable, are shown at checkout. Original shipping charges are non-refundable unless required by law.
Contact Us
Email: support@zroriginals.com
Website: wearunfold.com